โ Frequently Asked Questions
๐ฌ What does the RF handle do in the Hello Face Plus device?
The RF handle transmits radio frequency electric waves to the superficial, middle, and deep layers of the skin. This process activates collagen reorganization and regeneration, resulting in visible skin lifting and tightening effects over time.
๐ฌ Is the Hello Face Plus suitable for sensitive skin?
Yes. The hydro-dermabrasion function is specifically designed to be applicable to both regular and sensitive skin types, as well as skin conditions involving whelk, comedo, or acne.
๐ฌ How does the micro-needle water light handle deliver nutrients to the skin?
The micro-needle water light handle uses ultra-high-speed airflow through a particle generator to decompose nutrients into hundreds of millions of fine particles. These particles are then accelerated to supersonic speed, instantly breaking through the skin barrier to deliver nutrients deep into the skin layers.
๐ฌ What skin concerns can the Hello Face Plus address?
The device targets up to 10 major skin dehydration problems including dull complexion, rough texture, sensitivity, spots, fine lines, and damaged skin barrier. It also addresses six key skin issues: deep hydration, lifting and firming, lightening fine lines and eye bags, brightening skin tone, and facial contouring.
๐ฌ What plug types and voltages are supported?
The Hello Face Plus supports a wide range of plug types including AU, UK, EU, US, CN, JP, ZA, and IT. It operates on a voltage range of 110โ230V, making it compatible for international use.
๐ฌ What is included in the package and what warranty is offered?
Each package includes 1 host unit, 1 power cord, 2 handles, and 1 user manual. The device comes with a 1-year warranty and after-sales support is available via online chat and video technical assistance.